Distribution as infrastructure

This Privacy Policy explains how Sky Venture Labs Sdn Bhd, a company incorporated in Malaysia under the Companies Act 2016 with company registration number 202401037147 (1582994D) and registered address at C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia ("Sky Venture Labs", "we", "us" or "our"), collects, uses, discloses, transfers, retains, and protects personal data when you visit our websites, engage with our services, attend our events, or otherwise interact with us.

We process personal data in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA") and applicable subsidiary regulations. Where our activities involve data subjects in other jurisdictions, we apply additional safeguards consistent with internationally recognised data protection standards.

Authenticity & Official Channels. Sky Venture Labs Sdn Bhd ("we", "us", "our", or the "Company") operates only under the official domains skyventurelabs.com and svlabs.co. Any website, email, social media account, application, token contract, or third party representing themselves as the Company under any other domain or handle is not affiliated with us and should be treated as fraudulent. All official communications originate from email addresses ending in @skyventurelabs.com or @svlabs.co. If in doubt, verify by contacting legal@svlabs.co.

1. Scope of this Policy

This Policy applies to personal data we collect through:

•       Our websites at skyventurelabs.com and svlabs.co, including any subdomains (collectively, the "Websites").

•       Forms, applications, proposals, contracts, and onboarding documents submitted to us.

•       Direct correspondence, including email, telephone, messaging platforms, and in-person meetings.

•       Events, workshops, founder councils, and community programmes organised or co-organised by us.

•       Service engagements involving advisory, software development, marketing, growth, or fundraising support.

•       Investor relations, partnership, and procurement activities.

This Policy does not apply to third party websites, services, or platforms linked from our Websites. Those third parties are governed by their own privacy notices, which you should review before using them.

2. Personal Data We Collect

We collect personal data that is necessary, relevant, and proportionate to the purposes set out in this Policy. The categories we collect include:

2.1 Identity and Contact Data

Full name, preferred name, identification number where required by law or contract (such as NRIC or passport number), nationality, residential or business address, email address, telephone or mobile number, and professional profile links.

2.2 Professional and Engagement Data

Job title, employer, role, signing authority, professional credentials, areas of expertise, project context, and prior engagement history with us.

2.3 Commercial and Financial Data

Banking and remittance details, billing address, tax identification numbers, beneficial ownership information, source of funds declarations where required, and any wallet addresses or digital asset identifiers used for contractual settlement.

2.4 Compliance and Due Diligence Data

Information collected for know-your-customer ("KYC"), anti-money laundering ("AML"), counter-terrorism financing ("CTF"), sanctions screening, conflicts checks, and regulatory or contractual requirements.

2.5 Technical and Usage Data

IP address, device identifiers, browser type and version, operating system, referring URL, pages viewed, session duration, click events, time stamps, and approximate location derived from IP. Further detail is provided in our Cookies Policy.

2.6 Communications Content

The contents of emails, messages, call notes, meeting transcripts, recordings (where lawfully made and notified), and any documents or attachments you share with us.

2.7 Sensitive Personal Data

We do not actively solicit sensitive personal data within the meaning of Section 4 of the PDPA. If you provide such information voluntarily or it becomes necessary for a specific engagement, we will obtain your explicit consent and apply enhanced safeguards.

3. How We Collect Personal Data

We collect personal data through the following means:

(a)  Directly from you, when you complete a form, sign an agreement, send us a communication, attend an event, or otherwise interact with us.

(b)  From your devices, automatically, when you visit our Websites or interact with our digital properties (see our Cookies Policy).

(c)   From your organisation, where you act on its behalf and your employer, principal, or counterparty provides your details for engagement purposes.

(d)  From referral sources, including investors, partners, advisors, and prior clients who introduce you to us with appropriate consent.

(e)  From public and licensed sources, including company registries, regulatory disclosures, sanctions lists, professional networks, and reputable commercial data providers.

(f)    From service providers, including authentication, analytics, payments, communications, hosting, and security partners that process data on our behalf.

4. Purposes of Processing

We process personal data for the following purposes, in each case on a lawful basis identified in Section 5:

4.1 Service Delivery

To assess, scope, deliver, and manage advisory, software development, marketing, growth, and fundraising engagements, including project planning, communication, quality assurance, and billing.

4.2 Onboarding, Compliance and Risk Management

To verify identity, conduct KYC and AML screening, assess conflicts of interest, satisfy contractual obligations, manage credit and counterparty risk, and respond to lawful requests from regulators or authorities.

4.3 Communications and Account Management

To respond to enquiries, provide updates, share materials, manage relationship history, and maintain accurate records of our dealings with you.

4.4 Marketing and Business Development

To send you content, invitations, case studies, and updates that we believe are relevant to your professional interests, where you have not objected and where the communication is lawful. You may opt out at any time using the mechanism described in Section 9.

4.5 Investor Relations and Capital Formation

To curate investor pipelines, share materials with consenting recipients, coordinate due diligence, and report on portfolio progress in accordance with confidentiality obligations.

4.6 Security, Fraud Prevention and Integrity

To protect our Websites, systems, and users from fraud, abuse, unauthorised access, impersonation under fake domains or handles, and other security threats.

4.7 Analytics and Service Improvement

To analyse aggregate usage of our Websites, evaluate the performance of our content and campaigns, and improve the design, functionality, and security of our digital properties.

4.8 Legal, Regulatory and Audit Purposes

To comply with applicable laws, respond to legal process, exercise or defend legal claims, manage litigation, and support internal or external audit, governance, and reporting obligations.

5. Lawful Basis for Processing

We rely on one or more of the following lawful bases under the PDPA and applicable law:

•       Your consent, including consent provided expressly through onboarding forms, contractual acceptance, or specific opt-in mechanisms.

•       Performance of a contract to which you are a party, or to take steps at your request before entering into a contract.

•       Compliance with a legal obligation to which we are subject.

•       Protection of vital interests of you or another individual.

•       Performance of a task carried out in the public interest or pursuant to lawful authority.

•       Our legitimate interests, where such processing is not overridden by your interests, rights, or freedoms, including the legitimate interest of operating a secure, professional, and well-governed venture studio.

6. Disclosure of Personal Data

We disclose personal data only where necessary, lawful, and proportionate. Categories of recipients include:

6.1 Group and Affiliated Entities

Our holding, subsidiary, and affiliated entities, where required to deliver Services, manage governance, or report on portfolio activity. All such entities are bound by equivalent confidentiality and data protection standards.

6.2 Service Providers and Processors

Vendors who provide hosting, cloud infrastructure, communications, customer relationship management, document management, analytics, security, payments, accounting, audit, legal, and similar professional services. Each is bound by written terms requiring confidentiality, data protection, security, and use of personal data only for specified purposes.

6.3 Counterparties in Engagements

Where you participate in an engagement involving founders, investors, partners, exchanges, custodians, or co-advisors, we may share your details with such counterparties to the extent strictly necessary for the engagement and on a need-to-know basis.

6.4 Regulators, Authorities and Legal Process

Government, regulatory, supervisory, tax, law enforcement, or judicial authorities, where disclosure is required by law, court order, or regulatory authority, or where reasonably necessary to establish, exercise, or defend legal claims.

6.5 Corporate Transactions

Prospective or actual purchasers, investors, lenders, and their advisors, in connection with a financing, merger, acquisition, joint venture, restructuring, or sale of all or part of our business or assets, subject to appropriate confidentiality safeguards.

We do not sell personal data. We do not disclose personal data for unrelated third party marketing without your consent.

7. International Transfers

Personal data we process may be transferred to, stored in, or accessed from jurisdictions outside Malaysia, including jurisdictions where our service providers, partners, or counterparties operate. Where we transfer personal data outside Malaysia, we comply with the requirements of Section 129 of the PDPA and apply appropriate safeguards, including:

•       Selecting recipients located in jurisdictions that provide equivalent protection or that are otherwise specified or recognised under applicable law.

•       Imposing contractual safeguards consistent with internationally recognised standards.

•       Obtaining your consent where required.

•       Limiting transfers to what is necessary for the purposes set out in this Policy.

8. Data Security

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. Our security measures include:

•       Access control on a principle of least privilege.

•       Multi-factor authentication.

•       Encryption in transit and at rest where feasible.

•       Vendor risk management.

•       Secure development practices.

•       Vulnerability management.

•       Monitoring and incident response procedures.

No method of transmission over the Internet or electronic storage is fully secure. While we strive to apply commercially reasonable safeguards, we cannot guarantee absolute security. You are responsible for keeping any credentials issued to you confidential and for promptly notifying us of any suspected compromise.

9. Your Rights

Subject to the PDPA and applicable law, you have the following rights in relation to your personal data:

9.1 Right of Access

You may request access to the personal data we hold about you. We may charge a prescribed fee and may apply lawful exceptions, for example where access would unreasonably reveal information about another person.

9.2 Right of Correction

You may request that we correct personal data that is inaccurate, incomplete, misleading, or out of date.

9.3 Right to Withdraw Consent

You may withdraw any consent previously given, in whole or in part. Withdrawal does not affect the lawfulness of processing carried out before withdrawal and may limit our ability to continue providing certain Services.

9.4 Right to Object to Direct Marketing

You may at any time request that we stop processing your personal data for direct marketing purposes. We will give effect to such requests promptly.

9.5 Right to Limit Processing

You may request that we limit processing of your personal data in specified circumstances permitted by law.

To exercise any of these rights, please contact legal@svlabs.co with sufficient information for us to identify you and process your request. We may need to verify your identity before responding. We will respond within the time period prescribed by law.

10. Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by law, contract, regulatory expectation, or legitimate business need. When personal data is no longer required, we will securely delete, anonymise, or destroy it, or restrict its further use.

Specific retention periods depend on the category of data and the context, including:

•       Engagement, accounting, and tax records: typically retained for at least seven (7) years from the end of the relevant financial year, in line with statutory requirements under the Income Tax Act 1967, the Companies Act 2016, and applicable anti-money laundering legislation.

•       KYC, AML, and CTF records: retained for the period required by applicable law, typically a minimum of six (6) years from the end of the business relationship.

•       Marketing records: retained until you opt out or until they are no longer relevant.

•       Website analytics data: retained in accordance with our Cookies Policy.

11. Cookies and Similar Technologies

Our Websites use cookies, pixels, tags, and similar technologies to operate, secure, and improve our digital properties. Detailed information on the categories of cookies, their purpose, and how to control them is set out in our Cookies Policy, which forms an integral part of this Privacy Policy.

12. Children

Our Services are directed at businesses, founders, investors, professionals, and institutional counterparties. We do not knowingly collect personal data from individuals under the age of eighteen (18). If you believe we have inadvertently collected such data, please contact us so that we may take appropriate action.

13. Third Party Links and Content

Our Websites may contain links to third party websites, applications, repositories, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy notices of any third party services you use.

14. Anti-Impersonation and Phishing

We are aware that bad actors may attempt to impersonate venture studios, fundraising advisors, and digital asset projects. We will never:

•       Solicit private keys, seed phrases, recovery phrases, or wallet credentials from you.

•       Promise guaranteed returns, allocations, or token outcomes.

•       Communicate from any domain other than skyventurelabs.com or svlabs.co.

•       Request payment to personal accounts or wallets unconnected to the Company.

If you receive a communication that appears suspicious, do not respond. Forward it to legal@svlabs.co for verification.

15. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or business model. The updated version will be posted at our Websites with a revised "Last Updated" date. Where changes are material, we will take reasonable steps to provide additional notice. Your continued use of our Websites or Services following such updates constitutes acceptance of the revised Policy.

16. Contact Us

Questions, concerns, requests, or complaints regarding this Policy or our processing of personal data may be directed to:

Sky Venture Labs Sdn Bhd

Attention: Data Protection Officer

Email: legal@svlabs.co

General Contact: contact@svlabs.co

Address: C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

If you remain dissatisfied with our response, you may lodge a complaint with the Personal Data Protection Department of Malaysia (Jabatan Perlindungan Data Peribadi) under the Ministry of Digital.

These Terms of Service ("Terms") govern your access to and use of the websites, content, materials, communications, and digital properties operated by Sky Venture Labs Sdn Bhd, a company incorporated in Malaysia under the Companies Act 2016 with company registration number 202401037147 (1582994D) and registered address at C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia ("Sky Venture Labs", "we", "us" or "our").

By accessing or using our Websites or any related materials, you ("you", "your", or "User") confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy and Cookies Policy. If you do not agree, do not use our Websites or services.

Authenticity & Official Channels. Sky Venture Labs Sdn Bhd ("we", "us", "our", or the "Company") operates only under the official domains skyventurelabs.com and svlabs.co. Any website, email, social media account, application, token contract, or third party representing themselves as the Company under any other domain or handle is not affiliated with us and should be treated as fraudulent. All official communications originate from email addresses ending in @skyventurelabs.com or @svlabs.co. If in doubt, verify by contacting legal@svlabs.co.

1. Definitions

In these Terms, unless the context otherwise requires:

•       "Websites" means the websites operated by us at skyventurelabs.com and svlabs.co, including subdomains and any successor domains we identify in writing.

•       "Content" means all text, data, graphics, images, logos, marks, audio, video, software, code, frameworks, playbooks, methodologies, and other materials made available by us through the Websites.

•       "Services" means any advisory, venture studio development, marketing, growth, fundraising, capital formation, or related services that we provide, in each case under a separate written engagement.

•       "Engagement Agreement" means a signed written agreement between you and us governing the provision of any Services.

2. Eligibility and Authority

You may use our Websites only if you are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements. If you use the Websites on behalf of an organisation, you represent and warrant that you are duly authorised to bind that organisation, in which case "you" includes that organisation.

3. Nature of the Websites and Information

Our Websites and all Content are provided for general informational, educational, and corporate communication purposes only. The Websites are not, and must not be construed as:

(a)  Legal, tax, financial, accounting, investment, or regulatory advice.

(b)  A recommendation to buy, sell, or hold any security, digital asset, token, or financial instrument.

(c)   An offer to sell or a solicitation of an offer to buy any security, digital asset, token, or financial product, in any jurisdiction in which such an offer or solicitation would be unlawful.

(d)  An offer of, or an invitation to subscribe for, units, shares, interests, or any participation in a collective investment scheme, fund, syndicate, or pool.

(e)  A representation, guarantee, or projection of any specific outcome, return, valuation, exit, fundraising result, or business performance.

All Services are provided exclusively pursuant to a duly executed Engagement Agreement. In the event of any inconsistency between these Terms and an Engagement Agreement in respect of the relevant Services, the Engagement Agreement shall prevail to the extent of the inconsistency.

4. Permitted Use

You may access and use the Websites for lawful, personal, and legitimate business purposes only. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and view the Websites and Content for those purposes.

5. Prohibited Conduct

You shall not, and shall not permit any other person to:

•       Use the Websites for any unlawful, infringing, deceptive, or harmful purpose.

•       Reproduce, distribute, publicly display, modify, translate, create derivative works of, sell, sublicence, or otherwise exploit any Content, except as expressly permitted under these Terms or with our prior written consent.

•       Frame, mirror, scrape, harvest, index, or systematically extract Content for use in training machine learning models or for any commercial purpose, without our prior written consent.

•       Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

•       Operate or promote any website, account, application, or contract that uses our names, marks, logos, content, or domains in a manner that could deceive any person into believing it is affiliated with us.

•       Introduce any virus, malware, ransomware, spyware, trojan, or other malicious code; conduct denial-of-service attacks; probe, scan, or test the vulnerability of any system; or breach or circumvent any security or authentication mechanism.

•       Access or attempt to access any non public area of the Websites, our systems, or our infrastructure.

•       Use the Websites in a manner that could damage, disable, overburden, or impair the operation of the Websites or interfere with any other party's use.

•       Use the Websites or any Content in violation of any export control, sanctions, anti-money laundering, anti-bribery, anti-corruption, securities, capital markets, financial services, or data protection law applicable to you.

6. Intellectual Property

All Content, together with all intellectual property rights subsisting therein, including copyright, trade marks, service marks, trade dress, trade secrets, patents, design rights, database rights, and rights in confidential information, is owned by us or our licensors. Except for the limited licence expressly granted in Section 4, no rights are granted to you by implication, estoppel, or otherwise.

"Sky Venture Labs", the Sky Venture Labs logo, and all related names, marks, and slogans are our trade marks. You shall not use such marks without our prior written consent. All other names, marks, and logos appearing on the Websites are the property of their respective owners.

7. User Submissions

Any feedback, comments, suggestions, ideas, or materials you voluntarily submit to us in connection with the Websites or otherwise (each, a "Submission") shall be deemed non-confidential and non-proprietary. You hereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, modify, distribute, and otherwise exploit such Submissions for any lawful purpose, without compensation or attribution to you. You represent and warrant that you have all rights necessary to grant this licence and that your Submissions do not infringe any third party rights.

8. Confidentiality

Where the Websites contain or grant access to confidential, restricted, or non public information, including data rooms, investor materials, security briefings, and engagement deliverables, you shall:

(a)  Treat such information as strictly confidential.

(b)  Use it only for the purpose for which it was disclosed.

(a)  Not disclose it to any third party without our prior written consent or a binding non-disclosure agreement.

(b)  Apply at least the same degree of care to it as you apply to your own confidential information of similar importance, and in any event no less than a reasonable degree of care.

This Section 8 is without prejudice to any separate confidentiality or non-disclosure agreement between you and us, which shall continue to apply in accordance with its terms.

9. Third Party Services and Links

The Websites may include links, integrations, or references to third party websites, products, services, repositories, or platforms. Such third parties are independent of us. We make no representations regarding their content, accuracy, security, or practices, and we accept no responsibility for them. Your use of any third party website or service is at your own risk and subject to the terms and policies of the relevant third party.

10. No Investment Advice; No Solicitation

Nothing on the Websites constitutes an offer to sell, a solicitation of an offer to buy, or a recommendation in respect of any security, digital asset, token, fund interest, derivative, or financial product.

References to portfolio companies, ventures, projects, fundraising activity, token generation events, or capital markets activity are descriptive and historical only.

Where Services include preparation of fundraising materials, investor outreach, or capital formation support, such activities are conducted only with parties to a duly executed Engagement Agreement, in compliance with applicable law, and subject to such selling restrictions, eligibility criteria, regulatory permissions, and risk disclosures as may apply.

You are solely responsible for determining whether any opportunity is suitable for you and for obtaining independent legal, tax, financial, and regulatory advice before making any investment decision.

11. Forward-Looking Statements

Statements on the Websites that are not historical facts may constitute forward-looking statements. Such statements involve known and unknown risks, uncertainties, and other factors that may cause actual results to differ materially from those expressed or implied. We undertake no obligation to update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise, except as required by law.

12. Disclaimers

To the maximum extent permitted by applicable law, the Websites and Content are provided on an "as is" and "as available" basis, without warranties or representations of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, timeliness, security, and uninterrupted availability.

We do not warrant that the Websites will operate without interruption or error, that any defects will be corrected, that the Websites or the servers that make them available are free from viruses or other harmful components, or that the Content is current, complete, or accurate.

You access and use the Websites at your own risk.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Sky Venture Labs, its directors, officers, employees, contractors, agents, advisors, affiliates, licensors, or partners be liable to you or any third party for any:

•       Indirect, incidental, special, consequential, exemplary, or punitive damages.

•       Loss of profits, revenue, business opportunity, goodwill, anticipated savings, data, or use.

•       Loss arising from reliance on any Content, forward-looking statement, or third party material.

•       Loss arising from interruption, error, virus, malicious code, security incident, or unauthorised access affecting the Websites.

Our aggregate liability arising out of or in connection with the Websites and these Terms (excluding Services governed by an Engagement Agreement, which is subject to its own liability provisions) shall not exceed the higher of (i) the total fees, if any, actually paid by you to us under these Terms in the twelve (12) months preceding the event giving rise to the claim, or (ii) Ringgit Malaysia One Thousand (RM 1,000).

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

14. Indemnification

You shall indemnify, defend, and hold harmless Sky Venture Labs and its directors, officers, employees, contractors, agents, advisors, affiliates, licensors, and partners from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(a)  Your access to or use of the Websites or Content.

(b)  Your breach of these Terms or any applicable law.

(c)   Your infringement of any intellectual property, privacy, publicity, or other right of any person.

(d)  Any Submission you provide to us.

15. Suspension and Termination

We may, at any time and at our sole discretion, suspend, restrict, or terminate your access to all or any part of the Websites, with or without notice, including where we reasonably believe that you have breached these Terms, that your use poses a security or legal risk, or that we are required to do so by law or regulatory requirement.

Provisions of these Terms that by their nature should survive termination shall survive, including Sections 6 (Intellectual Property), 7 (User Submissions), 8 (Confidentiality), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 17 (Governing Law), and 18 (Dispute Resolution).

16. Modifications to the Websites and Terms

We reserve the right, at any time and without notice, to modify, suspend, or discontinue the Websites or any part of them. We may also amend these Terms from time to time. The amended Terms will be posted on the Websites with a revised "Last Updated" date. Your continued use of the Websites following any such amendment constitutes your acceptance of the amended Terms. If you do not agree to any amendment, you must cease using the Websites.

17. Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.

18. Dispute Resolution

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, breach, or termination, shall first be referred to the parties' senior representatives for good faith negotiation for a period of thirty (30) days from the date of written notice of the dispute.

If the dispute is not resolved within that period, it shall be referred to and finally resolved by arbitration administered by the Asian International Arbitration Centre (AIAC) in accordance with the AIAC Arbitration Rules in force at the time of commencement, which rules are deemed to be incorporated by reference into this Section 18.

•       The seat of arbitration shall be Kuala Lumpur, Malaysia.

•       The tribunal shall consist of one (1) arbitrator.

•       The language of the arbitration shall be English.

•       The award shall be final and binding on the parties.

Notwithstanding the foregoing, either party may at any time seek interim, provisional, or injunctive relief from any court of competent jurisdiction to protect its rights, including in respect of intellectual property, confidential information, or fraud.

19. Sanctions and Export Compliance

You represent and warrant that you, your beneficial owners, and any person on whose behalf you act are not:

(i)   The subject of any economic or trade sanctions administered by the United Nations, Malaysia, the United States, the European Union, the United Kingdom, or any other applicable jurisdiction; or

(ii)  Ordinarily resident in or organised under the laws of any country or territory subject to comprehensive sanctions.

You shall not use the Websites or Content in violation of any applicable sanctions or export control laws.

20. General

20.1 Entire Agreement

These Terms, together with the Privacy Policy, the Cookies Policy, and any Engagement Agreement, constitute the entire agreement between you and us regarding the subject matter, and supersede all prior or contemporaneous communications and proposals.

20.2 No Waiver

No failure or delay by us in exercising any right or remedy shall operate as a waiver of that right or remedy. A waiver of any breach shall not constitute a waiver of any subsequent breach.

20.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced by an enforceable provision that comes closest to the intention of the original.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations to any affiliate or in connection with a merger, acquisition, reorganisation, or sale of assets.

20.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and us.

20.6 Force Majeure

We shall not be liable for any failure or delay in performance to the extent caused by events beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, government action, pandemic, labour disputes, infrastructure failure, cyber attack, or denial-of-service event.

20.7 Notices

Notices to us shall be in writing and sent to legal@svlabs.co with a copy to contact@svlabs.co, or by registered post to C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia. Notices to you shall be sent to the email address or postal address you have provided to us, or posted on the Websites.

20.8 Language

These Terms are made in the English language. Any translation provided is for convenience only. In the event of any inconsistency, the English version shall prevail.

21. Contact

For any questions regarding these Terms, please contact:

Sky Venture Labs Sdn Bhd

Legal: legal@svlabs.co

General: contact@svlabs.co

Address: C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

This Cookies Policy explains how Sky Venture Labs Sdn Bhd ("Sky Venture Labs", "we", "us" or "our") uses cookies and similar technologies on the websites we operate at skyventurelabs.com and svlabs.co, including subdomains (collectively, the "Websites").

This Cookies Policy should be read together with our Privacy Policy and Terms of Service. By continuing to use our Websites, you confirm that you have read this Cookies Policy and consent to the use of cookies as set out below, except for cookies that are strictly necessary, which do not require consent.

Authenticity & Official Channels. Sky Venture Labs Sdn Bhd ("we", "us", "our", or the "Company") operates only under the official domains skyventurelabs.com and svlabs.co. Any website, email, social media account, application, token contract, or third party representing themselves as the Company under any other domain or handle is not affiliated with us and should be treated as fraudulent. All official communications originate from email addresses ending in @skyventurelabs.com or @svlabs.co. If in doubt, verify by contacting legal@svlabs.co.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device, remember information about your visit, and operate efficiently. Similar technologies include pixel tags, web beacons, local storage, session storage, software development kits, and device fingerprinting techniques. In this Cookies Policy, references to "cookies" include such similar technologies unless the context requires otherwise.

Cookies may be:

•       Session cookies, which are deleted when you close your browser.

•       Persistent cookies, which remain on your device for a defined period or until you delete them.

•       First party cookies, which are set by us.

•       Third party cookies, which are set by parties other than us, such as analytics or advertising providers.

2. Categories of Cookies We Use

We use cookies in the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Websites. They enable core functionality such as page navigation, secure session management, load balancing, fraud prevention, and accessibility features. The Websites cannot function properly without these cookies, and they cannot be switched off through our preference tools.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors interact with the Websites, including which pages are visited most often, how visitors arrive at and move through the Websites, and whether errors occur. The information is used in aggregate to improve the design, content, and performance of the Websites. We use providers such as Google Analytics for this purpose.

2.3 Functionality Cookies

These cookies allow the Websites to remember choices you make, such as language preference, region, or display settings, and to provide enhanced or personalised features. They may be set by us or by third party providers whose services we have added to our Websites.

2.4 Targeting and Marketing Cookies

These cookies may be set through our Websites by us or by our marketing partners to build a profile of your interests, measure campaign effectiveness, and serve relevant content on our Websites or on third party platforms. They typically rely on uniquely identifying your browser and device. We use these cookies sparingly and only where lawful.

3. Specific Cookies We May Set

The exact cookies set on your device may vary based on your activity, the Website you visit, and any third party integrations active at the time. The categories below are illustrative:

3.1 Site Operation

•       Session identifiers used to maintain your session across pages.

•       Security tokens used for cross-site request forgery protection and session integrity.

•       Load balancing identifiers used by our infrastructure providers.

3.2 Analytics

•       Google Analytics 4 (GA4), set by Google LLC, used to collect aggregate usage statistics. You can find further information at policies.google.com/technologies/cookies.

3.3 Embedded Content

•       Cookies set by third party platforms when you view embedded content from sources such as YouTube, Vimeo, X (formerly Twitter), LinkedIn, or similar services.

3.4 Communication Tools

•       Cookies set by form, scheduling, or messaging providers to enable booking flows, contact forms, or live chat.

Where third party cookies are used, those third parties act as independent controllers in respect of any personal data they collect through such cookies. Their use of cookies is governed by their own privacy and cookies notices.

4. Why We Use Cookies

We use cookies to:

•       Operate, secure, and maintain the Websites.

•       Authenticate users and protect against fraud, abuse, and impersonation under unauthorised domains.

•       Remember your preferences and improve your experience.

•       Measure and analyse traffic, content performance, and user journeys.

•       Evaluate the effectiveness of our communications and campaigns.

•       Comply with our legal and regulatory obligations.

5. Legal Basis for Cookies

Where required by law, we rely on your consent for cookies that are not strictly necessary, including performance, analytics, functionality, and marketing cookies. Strictly necessary cookies are placed on your device on the basis that they are essential to the operation of the Websites and the provision of the service requested by you. You may withdraw or modify your consent at any time using the controls described below.

6. Your Choices and Controls

6.1 Cookie Preference Tool

Where we operate a cookie preference banner or settings panel, you may use it to accept, reject, or selectively enable cookies in non-essential categories. Your preferences will be applied to subsequent visits using the same browser on the same device, subject to the lifespan of the preference cookie.

6.2 Browser Controls

Most browsers allow you to view, manage, or delete cookies through their settings. You may also configure your browser to block cookies, alert you before cookies are stored, or delete cookies when you close the browser. Helpful guidance is available on the websites of major browser providers such as Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and Brave.

6.3 Opt-Out Tools

You may opt out of certain analytics and advertising cookies using industry tools, including:

•       Google Analytics Opt-Out Browser Add-On, available at tools.google.com/dlpage/gaoptout.

•       Network Advertising Initiative Opt-Out at optout.networkadvertising.org.

•       Digital Advertising Alliance Opt-Out at optout.aboutads.info.

6.4 Mobile Device Controls

Mobile operating systems offer device-level controls for advertising identifiers, such as "Limit Ad Tracking" or "Reset Advertising Identifier". Refer to your device documentation for instructions.

6.5 Effect of Disabling Cookies

Disabling cookies may affect the functionality of the Websites. Some features may not operate as intended, and your experience may be degraded. Strictly necessary cookies cannot be disabled without rendering the Websites unusable.

7. Retention of Cookie Data

Cookies are retained for varying periods depending on their category and purpose. Session cookies expire when you close your browser. Persistent cookies remain on your device for a period that may range from minutes to a maximum of twenty-four (24) months, after which they expire automatically unless renewed by your continued use of the Websites. Aggregate analytics data derived from cookies is retained in accordance with the retention settings of the relevant provider and our Privacy Policy.

8. International Transfers

Some of our cookie providers are located outside Malaysia, including in the United States and other jurisdictions. Where personal data collected through cookies is transferred internationally, we apply safeguards consistent with Section 7 of our Privacy Policy and the requirements of the Personal Data Protection Act 2010.

9. Children

Our Websites are not directed at children. We do not knowingly use cookies to collect personal data from individuals under the age of eighteen (18). If you believe we have inadvertently done so, please contact us so we may take appropriate action.

10. Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or service providers. The updated version will be posted on the Websites with a revised "Last Updated" date. Your continued use of the Websites following such updates constitutes acceptance of the revised Cookies Policy.

11. Relationship with Other Policies

This Cookies Policy forms an integral part of, and should be read together with, our Privacy Policy and Terms of Service. In the event of any inconsistency between this Cookies Policy and the Privacy Policy in respect of cookies, this Cookies Policy shall prevail to the extent of the inconsistency.

12. Contact Us

Questions or requests regarding this Cookies Policy should be directed to:

Sky Venture Labs Sdn Bhd

Email: legal@svlabs.co

General Contact: contact@svlabs.co

Address: C-8-1, Block C6, Megan Phoenix, Jalan 2/142A, 56000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia